Acme Canine 2012: a renaissance year

As we near the end of highlighting special moments of Acme Canine over the years, we noticed 2012 was a renaissance year for the business.

Thanks to very special clients like you, Acme Canine received the Angie’s List award in 2012, achieving four consecutive years of service excellence. We know you had several choices from which to obtain your training from and are still flattered and grateful that you chose to go with us.

Acme Canine’s owner and founder, Laura Pakis, delved into a new type of training in 2012: chickens.  It may seem like a cockeyed leap from canine to poultry, but it’s all part of a larger approach and philosophy. Chickens have the advantage of being very quick in their movements and therefore give you a lot of opportunities for reinforcement in a short period of time. They also require your timing to be really precise and your observation skills to be very sharp—all meeting the goal of providing improved training skills for Acme Clients.

In February the Acme staff bowled in Pins for Pups to help raise money for Shelter dogs.  Throughout the months of May and June, Acme Canine held Woofie’s FunWALK Challenge during which clients and staff participated in a virtual walkathon that consisted of earning points per steps with your dog. This event’s efforts help improve the health of several clients and their dogs.

Once again in July, Acme Canine’s staff and clients were part of the Independence Day festivities in Orange Township and walked their dogs in the annual 4th of July parade.

On September 23, Acme Canine trainers and staff participated in the New Albany Classic demonstrating the array of skills a highly trained dog truly has.

We try not to toot our own horn here at Acme, but we do have a couple toots that may sound interesting to you.  After eight years in business, Acme Canine was pretty well known throughout the canine community for quality training, high standards, and professionalism.

In addition to our commitment to helping all of our clients as best we can, some of our staff spent their down time becoming published authors in several national and local magazines and getting contacted by the media and pet equipment companies for canine expertise.

The year ended with owner Laura Pakis as a guest speaker at Scott Mueller’s Advanced Dog Trainers’ Workshop and presented to dog trainers worldwide on improving their training techniques, people skills, and business knowledge.

Poop with Potential

Going green may seem to be the latest trend, but it is a trend that made sense to the staff at Acme Canine.  We simply wanted to make a positive impact on the environment we work in and those we come in contact with.

As globalization makes the world smaller, it becomes increasingly easy to see how the lives of people (and plants and animals and ecosystems) everywhere are closely synced up with one another. The truth is that every single thing we do every day has an impact on the planet — good or bad. The good news is that as an individual we have the power to control most of our choices and, therefore, the impact we create can really have global impact.

So Acme took two big steps this past month to lessen our carbon pawprint.  One was switching the business to a more eco-friendly utility company, Viridian.  The other was to provide Green Scoop the dog waste we gather and have them turn it into energy.

Doing this alongside sharing ideas and listening to staff and client suggestions seems to keep a positive atmosphere in the business.  And this is reflected on the dogs in our care.

For more information, contact your favorite Columbus dog training facility at 740-548-1717 or

Good or bad Cuz

Whether your dog is a little devil or adorable angel, there’s a Cuz Hard Rubber Squeaky Dog Toy that’s just right for him.  These long lasting toys are fashioned of thick-walled heavy duty rubber and finished with a long-winded squeaker.

The Cuz balls come in small, medium and large as well as good and bad shapes (devil horns on bad cuz).   They offer an erratic bounce due to the feet which many dogs enjoy.  They float in water and hold up to some pretty rough chewing and play.  Even when your dog chews off both feet and breaks the squeaker, the toy will remain one of their favorites.

JW Pet prides themselves on innovations and ingenious thinking. And all of that thinking is designed to improve the lives of pets and pet parents. Since opening in 1998, their focus has remained on finding new ways and new ideas to help pets.  We think their Cuz ball is one of the best!

Building Self Confidence in dogs

Confidence is often misunderstood; it is not an excuse to be a bully or cocky. Real confidence comes not from ego but from ability is to make correct decisions.

Whether you have a seven-week-old puppy or a ten year old Doberman, all dogs need to have real confidence encouraged. This gives the dog the ability to make decisions without reactivity and allows them to “sit on their center” emotionally. There are a variety of methods one can use to build confidence in their dog. but they, all not you are the leader of the pack. Training a dog always involves letting him know that you are the leader.

The process of building confidence in a dog involves a lengthy process of desensitization. Be patient. Results won’t be immediate.

If your dog is afraid of other dogs then don’t just introduce him to a whole bunch of them and expect him to just get along. Take him for a walk on a leash to a park where there are other dogs with their owners. The leash shouldn’t be too tight because then he feels restricted and vulnerable. This might then turn into fear – a prime cause for a dog fight. Act nonchalant among the other dogs. Dogs can pick up behavior patterns from others around them. If he notices you’re completely relaxed, he might decide there’s nothing to be afraid of.

Above all be patient. A dog can take months of such therapy before he gains some confidence. Don’t berate him or poke fun at him. Encourage him and be generous with praise.

Many problems with dogs can stem from a lack of self confidence, or relying on their owners for security. This often causes problems like excessive barking, attention seeking, health disorders and sometimes self mutilation. Dogs need to feel confident in themselves but not so confident that they become dominant.

Shouting or hitting a dog is never a solution, especially for dogs that have no self confidence; it will only make things worse. You will never convince a nervous dog that you have a reason for getting angry and lashing out at them.

Acme Canine has a variety of agility equipment in the yard. One of the important differences in confidence building verses traditional agility is the size of the equipment we use. Everything is very low to the ground and built on a much smaller scale. We do this to set the dog up for success, and to have them gain confidence.

This method is especially helpful for starting young puppies out on the right foot. We have puppies as young as six weeks going through the course. They are never allowed to jump from the equipment, as their bones are still very soft and they could be injured easily. The confidence these young puppies gain is taken with them to their new owners, where it translates to easier training and a smoother transition.


Halloween and your dog

Anticipate potential hazards this Halloween and prepare for them. Particular areas of concern are things that dogs might eat, interactions between dogs and children, and the general level of excitement or fear, which might cause the chance for escape or encourage touchy behavior. Remember that dogs don’t understand that Halloween is a holiday, and they may find loud, excited, oddly clad children frightening and traumatic. Be sensitive to your dog’s stress level and safety, and have a Happy Halloween!

Please don’t leave your pet out in the yard on Halloween. There are plenty of stories of vicious pranksters who have teased, injured, stolen, and even killed pets on this night.

No tricks, no treats: That bowlful of candy is for trick-or-treaters, not for Scruffy and Sammy. Chocolate in all forms can be very dangerous for dogs and cats, and tin foil and cellophane candy wrappers can be hazardous if swallowed. If you suspect your pet has ingested a potentially dangerous substance, please call your veterinarian or the ASPCA Animal Poison Control Center at (888) 426-4435.

A carved pumpkin certainly is festive, but do exercise extreme caution if you choose to add a candle. Pets can easily knock a lit pumpkin over and cause a fire. Curious kittens especially run the risk of getting burned or singed by candle flames.

Dress-up can be a big mess-up for some pets. Please don’t put your dog or cat in a costume UNLESS you know he or she loves it (yup, a few pets are real hams!). For pets who prefer their “birthday suits,” however, wearing a costume can cause undue stress.

If you do dress up your pet, make sure the costume isn’t annoying or unsafe. It should not constrict the animal’s movement or hearing, or impede his ability to breathe or bark. Keep a look out for small, dangling, or easily chewed-off pieces on the costume that your pet could choke on.

Take a closer look at your pet’s costume and make sure it does not obstruct her vision in any way. Even the sweetest animals can get snappy when they can’t see.

All but the most social dogs and cats should be kept in a separate room during peak trick-or-treat visiting hours. Too many strangers can be scary and stressful for pets.

When opening the door for trick-or-treaters, take care that your cat or dog doesn’t dart outside.

IDs, please! Always make sure your dog or cat has proper identification. If for any reason your pet escapes and become lost, a collar and tags and/or a microchip increase the chances that he or she will be returned to you.





Howling Good Time coming…

Halloween is just around the corner and with it tempting bags of goodies full of treats and potential chew toys. Children may want to share their trick or treating booty with their 4-legged pal.  Parents should step in and curtail this. Both chocolate and raisins have serious effects on dogs, from mild to severe, and potentially fatal.

In addition to the treat hazards, not every dog will enjoy this holiday.  To dogs Halloween can be a real fright with all the ghouls and goblins running around and ringing doorbells.  Wandering noses and frisky feet can get into trouble when the fun starts.  Children in costumes can frighten dogs.  The trick is not to treat Halloween as just another day for a dog.  Taking precautions on Halloween will prevent dogs from running out, getting hurt or frightening their Halloween visitors.

On Sunday, October 11 from 1 to 3 pm the Acme Canine staff will host their 9TH ANNUAL HOWLOWEEN party at their facility in Lewis Center.   This is one celebration when it’s okay for you and your dog to dress up and have a howling good time.   Bring your dog in costume.  Wear one yourself!  And plan to enjoy an afternoon of safe dog activities.

Each year Acme Canine Resource Center solicits nominations for a charity to sponsor through our fundraising events. This year’s selected group is The Yellow Dog Project. The Yellow Dog Project is a global movement for owners of dogs that need space. It hopes to educate the public and dog owners to identify dogs needing space, promote appropriate contact of dogs and assist dog parents to identify their dog as needing space.

HOWLOWEEN is one of several Acme Canine charitable events open to the public;   refreshments (for dogs and humans), a costume contest, dog games, and silent auction occur throughout the event. Each dog receives a “trick or treat” bag filled with dog related materials and treats.  Thanks to great sponsors such as Antonio’s Pizza, Dostal & Kirk Insurance, Botanicals by Stephenie, Top Priority Band, Three Cat Farm, Zuke’s, and more, this should be the best party ever.

Schedule of Events

1:00pm costume photographing

1:15pm costume parade and dog games following

3:00pm awarding of prizes and silent auction

Giving back to the community is part of Acme Canine Resource Center’s purpose, and this event is just one of many charitable activities in which Acme participates. Acme volunteers Reading Dogs to schools and libraries, sponsors an Olentangy Little League team, and gives demo dog presentations to local schools and organizations.

Founded in 2004 by owner Laura Pakis, Acme Canine Resource Center is a boarding, daycare, and training facility located in Lewis Center, Ohio. Laura’s (and the entire staff’s) mission has always been, and remains, “building better lifelong bonds through behavior training and coaching.”

Acme Canine’s facility offers a spacious, 1200-square-foot, indoor space and 3 outdoor multipurpose areas for use in specialized training, year-round classes, and monthly activities and workshops. The facility’s kennels are welcoming, clean, and provide a home-like atmosphere for dogs boarding at Acme. The staff is well-trained in canine behavior and accredited in dog training and pet boarding, so you can be assured your dog is in great hands. Doggie daycare in a structured, dogcentric environment is also a service offered Mondays through Fridays.


1385 Franklin Street

Lewis Center, OH 43035

740 548.1717



The Yellow Dog Project is a global movement for owners of dogs that need space. It hopes to educate the public and dog owners to identify dogs needing space, promote appropriate contact of dogs and assist dog parents to identify their dog as needing space.

Yellow Dogs are dogs who need space – they are not necessarily aggressive dogs but more often are dogs who have issues of fear; pain from recent surgery; are a rescue or shelter dog who has not yet had sufficient training or mastered obedience; are in training for work or service; are in service; or other reasons specific to the dog.

The Yellow Dog Project seeks to educate appropriate ways to approach or make contact with a dog with permission of a dog owner only, whether or not a dog is a “yellow dog”. They also seek to promote the use of yellow ribbons to identify yellow dogs needing extra space.


The Yellow Dog Project
#5 4646 Riverside Drive

Red Deer, AB


T4N 6Y5


What You Need to Know Before Getting a Pet Dog | Acme Canine

People love the thought of owning dogs. However, not many know what it really means to own one. This article helps one understand the responsibilities involved.

Interested in getting a pet dog? No clue as to what owning a dog entails? Jordan Walker, the lead content curator of Coops And Cages, shares with us the key responsibilities that are tied to owning a dog.

Owning a dog is a lot like raising a child. People don’t often realize this though. They think dogs simply need to be fed, bathed and played with from time to time. It is actually more than that. Pet dogs need a lot of TLC ranging from tooth care all the way to proper obedience and house training.

Dogs need space.

You should know that getting a dog will bring about tons of changes in the household. You will need to allocate some space for the dog whether inside or outside. Regardless whether indoors or outdoors, you will also need to seek the permission of the other members of the household. After all, all of you will be in the vicinity of the dog. There’s no use keeping a dog if there’s a resident that is allergic to fur or afraid of dogs.

Dogs are expensive.

As mentioned earlier, raising a dog is tantamount to raising a child. Not only do you need to invest in its food and water, but also other things such as the following:

  • Vaccines – Ranging from around two or more per year, these need to be strictly adhered to.
  • Flea control – Dogs will never seem to stop having this problem.
  • Collars/leashes – These will require replacement every now and then due to wear and tear.

These are only some of the numerous expenses tied to owning a dog. You’ll find that several ad hoc expenses will surface during the course of your partnership with the dog.

Dogs will require your time.

Dogs are playful animals and will certainly remind you of this fact. Aside from spending time to play with them, you also need to allocate time for walking them. Dogs need their exercise and will grow bored if you keep them caged or tied up all day.

Likewise, you will also spend a lot of time training your dog. They need to be taught how to respond to basic commands and this is, in no way, a walk in the park. You will probably need to spend half an hour per day for several days just to get a few commands in.

If you or the other members of your household aren’t prepared to spend this much time, you might consider getting a dog sitter.

Dogs are available in various breeds.

When picking out a dog, you should know that there are different types. Knowing what type you need is vital to picking the correct breed. For living in apartments, for example, you’d opt for Shih Tzus and Yorkshire Terriers. If you are after spunky dogs, Labradoodles and Pointers work best. For child-friendly dogs, you’d go with Labrador Retrievers or Beagles.

There are tons of dog types out there. First determine what works best for you so you can get a dog of the corresponding breed.


You need to weigh a lot of things when getting a pet dog. It helps if you consult with the other residents of your household, as well as read up on training dogs. These will help you prepare for what’s in store for the real thing.


Image Sources: [1] [2] [3] [4] [5] [6] [7]

Author: Jordan Walker

Jordan is the lead content curator for Coops and Cages as well as a couple of other pet related blogs. His passion for animals is only matched by his love for ‘attempting’ to play the guitar. If you would like to catch him, you can via Google+ or Twitter.



Pet Safety Guide

Here’s a link to’s pet safety guide, which includes chapters on common household hazards for pets, food safety for pets, pet-proofing, and natural disaster prep for pet owners.

Pet Safety Guide

“The reason we made is to help people make truly better decisions with guides written by industry experts. Because of our unbiased approach, many publications, government entities, and businesses already use our guides as resources for their readers,” quoted Rachelle Torella.

September Dog of the Month

The September Dog of the Month award goes to a special pair of seniors owned by the Flahives.  Jonah and Jasmine are proof that you can teach an old dog new tricks!

The Flahives have been clients of our since 2008 and have used our services for training, boarding, daycare and special events with three of their dogs.  We feel like we are part of their dog family.  With our long term relationship we understand the personalities and temperaments of both dogs and have a pretty good idea of how they like to interact with the other dogs during their stays with us.

This helps staff determine between “normal” behaviors and when to be concerned.  It also lessens the stress on Jonah and Jasmine since they know us and are comfortable staying with us.

We are so thrilled to have Jasmine and Jonah as our Dog of the Month and the Flahive family as responsible dog owners.

Acme Canine Resource Center is looking for dogs with responsible owners who have trained with Acme to be our featured Dog-of-the-Month. 

Interested? To enter, send a digital picture of your dog, a list of the training and services in which your dog has participated, and a brief paragraph describing you and your dog’s Acme experience. (Read more)

all smiles at learning they are Acme's dog of the month
all smiles at learning they are Acme’s dog of the month

Better than a Mission Statement: Our Strategic Vision

Almost every business has a mission statement. Unfortunately, once those mission statements are created and shared, they are almost always forgotten, and have little if anything to do with everyone’s day-to-day work.

Thankfully, this isn’t a “mission statement.” It’s a strategic vision – meaning it can actually be followed into the future. The main difference is that we can all relate to it and act on it with our daily work. It’s designed to let us all know how we fit into Acme Canine Resource Center’s story in meaningful ways. It will be used on a regular basis – by everyone –as a guide for who we serve best, how we serve them best, and why it is truly worthwhile to work here.

Probably the most important part of this is the fact that all of us must clearly understand not just our work, but exactly how that has an impact on our customer’s lives. We have to know how our actions will improve the happiness and quality of life of our customers and their dogs. Not only do we need to know it, we need to communicate it with our actions.

We’re excited about this vision and we hope you will be too. Thanks for taking the time to read it, and we hope you find your place in it.

 Who We Should Serve Best

For most people who own a pet, it is a huge part of their family. When spending complete one-on-one time with our pets, everything else melts away. Unconditional love, trust and dependence are freely given and our unworthiness keeps us in awe of and enthusiastically obligated to our four legged family members.

The type of customer we should serve best is just like Erica and her husband, TJ. They are empty nesters who work. Erica is an attorney and TJ is a computer programmer with flexible hours. TJ has had dogs before and Erica loves being a fairly new dog owner. They live a few miles from our center and dearly love their dogs, Waffle and Simba. In fact, they love them so much that they consider them part of their family! And because the McConnells are conscientious owners, they are willing to be picky regarding who helps to take care of them.

Our best customers, like the McConnells, are willing to be educated, and really want two main things from us: 1) Peace of Mind and 2) Outstanding Service.

Peace of Mind

When we say “peace of mind” that means something very specific. Peace of mind means the ability to relax – to really relax. Our customers want to know that their dog is in the best hands, getting the best treatment, and having a blast while their away. They want to know that as a dog owner they are doing the best they can for their dog and it matters. It means knowing they can trust us.

In building that trust, we really get to know our customers and their dogs. We know what they do and what they like. We congratulate them on personal and professional victories, and we care about their setbacks.

In getting to know customers like Erica and TJ on this level, we can better anticipate their needs and be ready to serve those needs…even before they ask. We can recommend care and services for Waffle and Simba or that Erica and TJ might not be aware of. This keeps their dogs in peak health and happiness.

The other aspect of peace of mind is that we listen – carefully. And we answer questions with professionalism and courtesy. We take our customers concerns to heart, and want to let them know that we are interested in understanding and solving those concerns. If something can be made better, we’re on it!

Outstanding service can sound like a marketing term but at Acme Canine Resource Center we really mean it. The McConnells of the world have a certain expectation – thoughts about how things should go, and the results they really want to see. And it’s our job to deliver consistently and professionally.

How We Serve Them Best

Now let’s talk service. This means that our customer’s dog is happy. They think to themselves, “My dog is having as good a time or better than I am” while they are here.

Our goal is to have everything our customers need. But it doesn’t end there. Having options available is good, but it only becomes excellent when the way those services are provided and priced, exceeds expectations.

In doing that, we not only have to have excellent service, products, and a team of professionals but also have a culture that inspires everyone to think ahead, and to consider what might be important to any particular client. Perhaps it’s just a reassuring phone call, a washed bed or an unexpected picture at checkout…whatever it is, it’s found by paying attention to our customers’ needs and acting in meaningful ways.

Our mission is to provide an unparalleled experience for dogs by offering various care and activity packages and top-notch convenience for customers through pick-up and drop-off service and flexibility for daycare customers.

Erica and TJ’s Galapagos Vacation

It wasn’t too long ago that Erica and TJ decided to go on a honeymoon to the Galapagos Islands. Erica had always wanted to go there. But the business of life had always gotten in the way. Now, they decided it was finally time.

As they were happily planning their dream vacation, 3 weeks in the Galapagos, choosing the right ship, organizing the activities, deciding which restaurants, Erica was suddenly struck with an overwhelming feeling of guilt.

Why? She was supposed to be excited and happy – but suddenly that all seemed to disappear. It was the thought of their dogs. Would they have as good a time as Erica and TJ? Would they be happy and well cared for? Would they forget their obedience commands? What kind of owner would she be if she left this to chance?

At this point the McConnells had not yet come to be a client at Acme Canine Resource Center and just tried to make do with what they could find in the way of dog care. They were not very happy. As a matter of fact, they used to have 3 dogs until one was killed while at another kennel facility. It had devastated their entire household so much so that they had been afraid to go on vacations because they had such mistrust in the animal care industry. And with this trip in the planning stages, she promised herself that this time would be different – very different.

How She Found Us

Erica and TJ had close friends that also had dogs and cats. They watched as their friends took trip after trip and their dogs always came back happy and healthy! Erica approached her friend with her dilemma. She asked her good friend who they had found to take care of the family dogs while away.

Her friend sat her down at the family dinner table over a cup of coffee. She explained that she had been using Acme Canine Resource Center since they opened in 2004. Erica again shared her experiences with kennels and was rightfully very concerned. Her friend listened intently with compassion and sorrow.

With Erica in tow, her friend went to the computer and pulled up Acme Canine Resource Center’s website. She went into detail what the center has to offer and even showed her online pictures on facebook of the dogs during their playtimes. She explained that she knew the staff and owner personally for years and trusted Acme Canine Resource Center with her family members. She told Erica to call us but she had better hurry as our center books up quickly!

That’s how we first met Erica and TJ McConnell. Erica called us that day and asked us a ton of questions. We listened to her story and it brought tears to our eyes. We invited her to come out to take a tour anytime during business hours…she didn’t need an appointment nor did she have to call ahead of time. She was so relieved to hear that because other places required appointments and she shared that she always was concerned that they were “staging” their tours.

She was so excited about the expertise and professionalism that she shared her experience with TJ. They talked and decided when they would come for their “unannounced tour”.

Lifelong Relationships

As you can see, we want to start the relationship on the right footing, so that long term trust can be established. Our best customers become a part of our family, and we become a part of theirs. We’re not just another stop on the to-do list. We care and we know them and their dogs, and they value us for that. We want them to continue being customers through generations of family dogs – customers for life (their life) is our goal.

Because Erica and TJ’s travel plans were coming up soon, they needed to take the tour soon. On the day they decided to tour (which was the very next day), they pulled up in the parking lot, and we were ready.

The Tour

Erica and TJ arrived anxiously, but soon were put at ease by the view of dogs playing all around. Erica and TJ were greeted like family by a staff member in the lobby. They were welcomed with a smile and a gentle touch. They even commented to us about how quiet the place is; that none of the dogs seemed stressed. In fact Erica said, “Oh wow! It’s so homey; the dogs all seem so comfortable here!”

Stephenie spent a few minutes getting to know Erica and TJ and hearing about their dogs. She thanked them for their time. It wasn’t long before Jen popped out the double doors to take them on their tour. They began with hearing the history of Acme Canine Resource Center and why we do what we do. Our kennels look and smell clean, our building is in excellent shape, and the low stress environment was apparent. Not your typical boarding kennel! Erica and TJ could tell by the condition of the building and the play areas that their dogs will be safe and secure.

After visiting each area of the center, Erica and TJ were very impressed with the cleanliness and professionalism we showed. They appreciated the fact that we enforce structure and commands. And they were thinking in the back of their minds, “This is THE place!”

We answered all of their questions and gave them a schedule of fees along with all of our requirements. They were really impressed that the owner’s daughter and family actually live onsite as they really felt safe about that. They made a “trial weekend” reservation that day to give their pups an opportunity to see how THEY would like the facility.

Their First Day Stay

An Acme Canine staff member graciously walked outside to meet Erica and TJ and the boys. Since Waffle and Simba had been cooped up for some time, they were a real handful getting out of the SUV. Much to Erica and TJ’s relief, the staff member helped guide both dogs inside where they were greeted by our staff. Erica got to walk in peaceably and felt a weight lift off her shoulders. “Wow” she thought, “this is great!”

Erica, TJ and the staff member went over again what the day would entail and confirmed any grooming wishes or special requests they had. They left for their weekend stay looking very happy and content. Once they arrived at their hotel, Erica was so curious that she called to check in just to make sure they were okay. Our staff member gave a quick report that all was well and that we looked forward to seeing her in a couple of days. In fact, just about 3hrs later, she got an email with a photo of her dogs happily playing! “Unbelievable!” she thought to herself.

When Erica and TJ came back to pick up the dogs that Sunday, they were greeted by our staff, and asked about their weekend away. They already felt like they were getting to know Acme Canine and, so far, they really liked everyone they had come into contact with.

Our staff gave them a warm greeting and a total rundown of Waffle and Simba’s stay.

On Monday they received a postcard from their boys saying how much they had enjoyed their weekend at Acme Canine. Later in the day Erica received a call from Acme Canine thanking Simba and Waffle for staying at Acme. We also mentioned that for the McConnell’s upcoming trip, their kids might really enjoy our open boarding package and a training refresher to keep their manners fresh. Erica enthusiastically said, “Yes” and the arrangements were made for Waffle and Simba to spend their vacation with us!

Erica and TJ’s Time to Travel

Well, the big day finally came and Erica and TJ dropped off their dogs, said a heartfelt goodbye and were reassured by our staff that the dogs would be fine, happy, and well taken care of. With a few tears and some smiles, Erica and TJ drove off towards the airport.

On their way, Erica and TJ got really excited about their adventure ahead. They were also thinking how amazing Waffle and Simba’s vacation was going to be too! Erica took a deep breath and let out a sigh of relief. Now off to the Galapagos in peace! When they arrived, they had already received an email from us with happy pictures of their pups!

Our Services

Much like the McConnell’s experience on vacation, our regular customers get the same quality care and services too!

All owners can email us or log onto Facebook to check on their pups. A simple phone call gives them a quick but thorough report as well. Regardless if it’s winter or summer, we have special services that make it a wonderful experience for everyone. One of our services that many don’t expect but truly value is the dogcentric way we handle our facility. We educate our clients about what to look for in evaluating a dog care facility. We teach them about evaluating the true costs of boarding and what questions to ask. We show them how we make those things standard at Acme Canine Resource Center. We also give feedback on their four-legged family members’ health and potential issues, such as new lumps formed since their previous stay. And we maintain their dog’s training while in our care. We help them feel great about how well their dogs will be taken care of, paid attention to and loved!

In fact, after the McConnells returned from their honeymoon to pick up their happy, healthy, tired dogs, they were hooked. Waffle even sat for her to put his leash on! Simba couldn’t stop wagging his tail, and was insistent on saying goodbye to every staffer on his way out.

Erica and TJ are now part of the Acme Canine family, and we are part of theirs.

The Benefits Just Keep On Coming

Erica and TJ have become one of our biggest fans! They have recommended us to countless friends and neighbors. And with each recommendation, they get a free night’s stay for Simba and Waffle! They really like that. They have even given us recommendations on products or services we might consider offering at our Moochie & Co. satellite store. We want to make sure every need is handled and anticipated with excellence and professionalism in a systematic way that builds a long term relationship.

Our Team

To serve our best customers in this way, our team has to be the best. Our staff is upbeat and happy, professionally dressed, and knows what’s expected of them. We are all doing continuing education to keep our skill set fresh and up to date. We all use the proper terminology and training techniques, and are well versed in communicating them with prospects and customers alike. In fact every job function is documented and fully systemized. There’s a special “way” we do everything. And we reward our employees for the great work they do. We all take ownership of our responsibilities and feel great about knowing that our efforts are rewarded. Through hard work and diligence we have become a model business for other dog professionals to understand how to operate a dog hotel at the “Ritz Carleton” level.

Why We Do It

We enjoy seeing dog owners feel good about taking care of their 4 legged family members. The services we provide for them goes far beyond just taking care of their animals. It involves developing a meaningful purpose filled relationship with each and every one of them, a relationship that will grow and prosper through many generations of dog ownership. It’s so great to be able to educate dog owners and share the knowledge we have, in order for them to make better decisions for their dog(s) on a daily basis. We truly want their dog(s) to be healthier and live longer happier lives. We have become known in the community as a company that gives back and cares for various dog non-profit organizations, local charity events and fundraisers.

Nothing makes us happier than to hear a dog owner say; “When my dog knows he’s going to Acme Canine Resource Center he/she gets so excited!!” That to us is true success!!

We Are Their Companions

We believe our customers’ dogs are family members. No, not in a ridiculous way, but in a humane way – we should view them as deserving of respect and loving care. At Acme Canine Resource Center our goal is to improve the bond between dogs and their owners in all situations. Dogs are full of unconditional love. And it’s our duty to give some of that back.

When you see in a customer’s eyes the look they get when they really understand that we care about their dogs just the way they do – when they really know that it’s true – well that’s a feeling that’s hard to describe. It’s overwhelming, it’s heartwarming. It’s the combination of immense trust and honorable service that makes us so proud of what we do. And it drives us to constantly be looking for ways to improve. And that’s why we do it. The center is literally our home and our home is our center. This is our story and this is Acme Canine Resource Center.